Emergency Mobile Mechanic Guide: What to Do When Your Car Breaks Down

Your car’s just died. You’re stuck. You need help fast. Here’s exactly what to do, how to find emergency mobile mechanics, what to expect, and how to avoid getting ripped off when you’re desperate.

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It’s 7:30am on a Monday morning. You turn the key. Nothing. Not even a click.

You try again. Still nothing. You check your watch. You need to be at work in 45 minutes. You’ve got an important meeting. The kids need dropping at school. Your mind races through options – none of them good.

Or maybe you’re driving home from work. The car makes a horrible noise, loses power, and judders to a stop. You manage to pull onto the hard shoulder. Cars are flying past at 70mph. Your hazard lights are on. You’re not entirely sure what you’re supposed to do next.

Or perhaps you’re about to set off on holiday. The car’s packed. Everyone’s excited. You start the engine and… that warning light. The one that looks serious. The one that makes you think “should I risk it?” whilst simultaneously knowing the answer is absolutely not.

Car emergencies are horrible. They’re stressful, inconvenient, often expensive, and they always seem to happen at the worst possible moment. That’s the thing about emergencies – they don’t wait for a convenient time.

This guide tells you exactly what to do when your car breaks down or develops a serious fault and you need help urgently. We’ll cover the immediate safety steps, how to find emergency mobile mechanics who can actually help (not cowboys who’ll take advantage), what emergency help should cost, and how to make sensible decisions when you’re stressed and under pressure.

Because here’s the thing about car emergencies: the decisions you make in the first 30 minutes often determine whether this is a minor inconvenience or a major disaster. Let’s make sure you handle it right.

Step 1: Safety First (The Boring But Critical Bit)

Before you worry about mechanics, costs, or inconvenience, sort the safety situation. This isn’t dramatic health and safety nonsense – this is stuff that saves lives.

If You’ve Broken Down on a Road

Motorway or dual carriageway:

1. Get off the road if possible – Hard shoulder, lay-by, emergency refuge area. If you can’t, stay in the car with seatbelt on, hazards on, and call 999. Seriously. Standing on a motorway hard shoulder is one of the most dangerous things you can do.
2. If you’re on the hard shoulder:
   • Put hazards on
   • Exit the car from the passenger side (away from traffic)
   • Everyone out and up the embankment behind the barrier
   • Don’t stand behind the car or on the hard shoulder
   • If you have a hi-vis jacket, wear it
   • If you have a warning triangle, place it 45 metres behind the car (but only if safe to do so)
3. Call for help from safe position – Not from inside the car, not from the hard shoulder. Up the embankment behind the barrier.

Important: Never, ever open the bonnet on a motorway. It’s not safe. Wait for breakdown services or police.

Residential street or quiet road:

1. Pull over safely – Hazards on, park as far left as possible, away from bends or junctions
2. Make sure you’re visible – Hazards on, sidelights on if dark
3. If safe, place warning triangle – 45 metres behind car (but only on straight, quiet roads – skip this on busy or bendy roads)
4. Stay with the car if it’s safe – You can assess problem here

Busy road:

Similar to motorway protocol – get somewhere safe, then call for help. Don’t mess about trying to fix things if you’re in a dangerous location.

If It Won’t Start at Home/Work

Much simpler. You’re already safe. Deep breath. You have time to sort this properly.

If You’ve Got Warning Lights

Red warning lights (usually serious):

• Oil pressure warning
• Engine temperature (overheating)
• Brake system warning
• Battery/charging system

Stop driving as soon as safely possible. These indicate faults that can cause serious damage or are safety-critical. Continuing to drive can turn a £200 problem into a £2,000 problem.

Amber/yellow warning lights (advisory):

• Engine management light
• Service interval reminder
• Tyre pressure warning
• Various minor system warnings

Can usually continue driving carefully but get checked soon. Don’t ignore them for weeks.

Right, safety sorted. Now let’s get you mobile again.

Step 2: Diagnose the Situation (What’s Actually Wrong?)

Before calling anyone, spend two minutes working out what’s wrong. This helps you explain the problem accurately and stops people guessing (and potentially ripping you off).

The “Won’t Start” Checklist

Symptom: Nothing happens when you turn key

Try this:

• Turn on headlights – do they work? Dim or no lights = battery issue
• Try remote central locking – works? Battery probably okay
• Any clicking when you turn key? Clicking = likely starter motor
• Absolutely nothing at all? Dead battery most likely

Symptom: Engine turns over but won’t start

• Do you have fuel? (Check gauge – yes, people do run out)
• Did you drive through deep water recently? (Possible water in electrics)
• Is it very cold? (Diesel can gel in extreme cold)
• Has it been sitting unused for months? (Fuel can degrade)

Symptom: Starts then cuts out immediately

• Security light flashing? (Immobiliser issue)
• Strong smell of petrol? (Flooded engine or fuel system problem)
• Running very rough before cutting out? (Various engine issues)

The “Lost Power While Driving” Checklist

• Any warning lights before it happened?
• Any strange noises? (Grinding, squealing, knocking)
• Complete loss of power or gradual loss?
• Any smoke or steam?
• Any unusual smells? (Burning, petrol, overheating)

The “Warning Light Just Came On” Checklist

• Which light specifically? (Take a photo if you’re not sure)
• Does the car feel different? (Drives normally vs. something obviously wrong)
• Did anything trigger it? (Hitting a bump, deep puddle, etc.)
• Is anything leaking underneath?

Write this down before calling anyone. “Car won’t start” gets vague response. “Battery dead – lights work but nothing happens when I turn key” gets accurate help.

Step 3: Who to Call (Your Emergency Mobile Mechanic Options)

You’ve got several options. Which one depends on your situation, location, and urgency.

Option 1: Your Regular Mobile Mechanic (If You Have One)

Best for: Non-critical situations where you can wait a few hours

Pros:

• ✅ You trust them
• ✅ Fair pricing
• ✅ Know your car’s history
• ✅ Will prioritise you as existing customer

Cons:

• ❌ Might not offer emergency service
• ❌ Might be booked up
• ❌ May not want to travel for emergency call

What to say: “Hi, my car’s [problem] at [location]. I know you’re probably busy but any chance you could help? Happy to pay emergency rate.”

If they can help – brilliant. If not, move to option 2.

Option 2: Emergency Mobile Mechanic Services

Best for: Urgent situations needing fast response (within 1-3 hours)

How to find them:

• Google: “emergency mobile mechanic [your area]”
• Trader Street (filter for emergency services)
• Local Facebook groups: “Need emergency mobile mechanic in [area] – car broken down”

What to expect:

• Higher call-out fees (£100-£200)
• Premium hourly rates (+25-50% vs. standard)
• Can often attend within 1-3 hours
• More limited service (basic fixes, diagnostics, get-you-going repairs)

Questions to ask:

• “How quickly can you attend?”
• “What’s your emergency call-out fee?”
• “Can you diagnose [specific problem]?”
• “If you can’t fix it on-site, what are my options?”

Red flags:

• ❌ Suspiciously cheap (“Only £50 call-out!”) – Either not emergency service or planning massive upsell
• ❌ Can’t give timeframe
• ❌ No business details or insurance
• ❌ Demands payment before arriving

Option 3: Breakdown Cover (AA, RAC, Green Flag, etc.)

Best for: Roadside breakdown, need recovery, or already have cover

Pros:

• ✅ Professional, insured service
• ✅ Will recover car if can’t fix roadside
• ✅ National coverage
• ✅ If you have cover, it’s “free” (already paid)

Cons:

• ❌ Wait times can be long (1-4 hours, longer in peak times)
• ❌ Limited to basic roadside fixes
• ❌ If no cover, expensive to join on the spot (£100-£200+)
• ❌ Recovery only takes you home or garage (doesn’t fix problem)

Best approach: If you have breakdown cover, use it for recovery. Then call mobile mechanic to fix it at home (cheaper than garage, more convenient).

Option 4: Main Dealer or Local Garage (Recovery + Fix)

Best for: When mobile mechanic can’t help and breakdown cover won’t fix problem

Pros:

• ✅ Can handle any problem
• ✅ Have all facilities and parts
• ✅ Proper diagnosis equipment

Cons:

• ❌ Expensive recovery
• ❌ Expensive repairs (main dealers especially)
• ❌ Wait times for appointments
• ❌ Loss of car for days

Reality: This is often last resort. Exhaust options 1-3 first.

Step 4: What Emergency Mobile Mechanics Can Actually Fix On-Site

Understanding what’s realistic helps you choose right option and set expectations.

Problems Mobile Mechanics CAN Usually Fix at Roadside/Home

Dead battery:

• Jump start to confirm diagnosis
• Replace battery on-site (most carry common sizes)
• Register battery if required for your vehicle
• Time: 30-60 minutes
• Cost: £100-£180 (battery + labour + call-out)

Starter motor issues:

• Diagnose (usually fairly obvious)
• Sometimes can free stuck starter motor
• Replace starter motor if accessible
• Time: 1-2 hours
• Cost: £200-£400 depending on vehicle

Alternator problems:

• Diagnose and confirm
• Replace alternator if accessible and they carry/can source part
• Time: 1-2 hours
• Cost: £250-£500

Flat tyre:

• Change to spare (if you have one)
• Temporary repair (puncture in repairable position)
• Time: 20-40 minutes
• Cost: £50-£100

Lost keys:

• Some mobile mechanics cut and code keys
• If not, they can advise where to get help
• Time: Varies
• Cost: £150-£400 depending on key type

Basic electrical faults:

• Fuses and relays
• Loose connections
• Battery terminals
• Time: 30-60 minutes
• Cost: £80-£150

Fuel system issues:

• Wrong fuel added (diesel in petrol, petrol in diesel) – they can drain tank on-site
• Fuel pump relay issues
• Time: 1-3 hours for wrong fuel
• Cost: £200-£400 for wrong fuel drain

Minor coolant leaks:

• Top up coolant
• Temporary repair of minor leaks
• Advise on permanent fix needed
• Time: 30-60 minutes
• Cost: £60-£120

Problems Mobile Mechanics Usually CAN’T Fix at Roadside

Clutch failure: Requires gearbox removal – garage job

Head gasket: Major work requiring workshop

Timing belt snapped: Engine damage, needs garage facilities

Gearbox problems: Needs proper diagnosis and workshop

Serious engine problems: Requires workshop environment

Accident damage: Bodywork needs body shop

Complex diagnostics: Some electrical gremlins need extensive testing

Recovery needed: If car’s dangerous to drive or immobilised, need breakdown service

Mobile mechanics will be honest about limitations. Good ones tell you “I can’t fix this on your driveway, but here’s what you need…”

Step 5: Emergency Pricing – What’s Fair vs. Getting Ripped Off

Emergency work costs more. That’s reasonable – they’re dropping everything to help you. But there’s a difference between fair premium pricing and taking advantage.

Fair Emergency Pricing

Call-out fees:

• Standard hours: £50-£70
• Emergency (out of hours, urgent): £100-£150
• Extreme emergency (middle of night, roadside): £150-£200

Hourly labour:

• Standard rate: £40-£60
• Emergency premium: £60-£90
• Extreme emergency: £80-£120

Example fair emergency pricing:

Battery replacement on Sunday morning:

• Emergency call-out: £100
• Labour (30 mins): £40
• Battery: £80
• Total: £220

Standard weekday pricing for comparison: £180

Premium: £40 (22% more) – Fair for emergency Sunday service

Taking-Advantage Pricing

Warning signs of ripoff pricing:

❌ Massive call-out fees: “£250 just to come out” (unreasonable unless truly extreme circumstances)

❌ Hourly rates double or triple: Standard £45/hour becoming £150/hour for emergency

❌ Invented urgency: “Needs fixing right now or engine will fail!” (pressure tactic)

❌ Parts pricing suddenly extreme: Battery that costs £70 becoming £200

❌ Mystery fees: “Diagnostic fee”, “emergency equipment fee”, “waste disposal fee” all suddenly appearing

❌ No breakdown: “£600 total” with no explanation of what that includes

Real ripoff example:

Customer with flat battery, called emergency mobile mechanic:

• Emergency call-out: £150
• “Diagnostic fee”: £80
• Battery: £150 (market price £70)
• Labour: £100 (claimed 2 hours for 30-min job)
• “Disposal fee”: £25
• Total: £505

Fair price should have been: £200-£240

How they justified it: “Emergency work”, “specialist battery”, “complexity of job”

Reality: Customer was desperate and didn’t question it.

Protecting Yourself From Emergency Ripoffs

Get quote before they start work:

You: “What will this cost?”
Them: “Battery replacement, emergency call-out, about £220 total”
You: “Can you confirm that in writing before starting?”

If they won’t quote beforehand: “I’ll call someone else who will”

Question excessive fees:

Them: “That’s £380”
You: “Can you break that down? That seems high for battery replacement”
Them: “Well, it’s emergency work…”
You: “I understand, but I need itemised breakdown please”

Compare to standard rates:

If you know battery replacement is normally £150-180, emergency premium should be £40-60, not £200.

Don’t feel pressured: “That’s more than I expected. Let me think about it.”

Get second opinion if possible: If not time-critical, call another mechanic for comparison quote.

Trust your instinct: If price feels wrong, it probably is.

Step 6: Making the Decision (When You’re Stressed and Under Pressure)

Car emergencies are stressful. You’re under time pressure. You might be stranded somewhere inconvenient. It’s easy to make bad decisions. Here’s a framework:

Is This Actually an Emergency?

True emergency (need immediate help):

• Broken down in dangerous location (motorway, busy road)
• Car won’t start and you MUST get somewhere urgently (hospital, airport, critical meeting)
• Safety-critical failure (brakes, steering)
• Stuck somewhere vulnerable (late at night, isolated area)

False emergency (feels urgent but isn’t):

• Car won’t start but you’re safely home
• Warning light appeared but car drives fine
• You have alternative transport available
• It can wait until tomorrow/Monday

True emergencies justify premium pricing and immediate decisions.

False emergencies should be treated as normal repairs – take time to find good mechanic at fair price.

The Decision Tree

Question 1: Am I safe?

• No → Call 999 (if in danger) or breakdown service (if stranded)
• Yes → Continue

Question 2: Can this wait?

• Yes → Call regular mechanic tomorrow, get proper quotes
• No → Continue

Question 3: Can mobile mechanic fix this on-site?

• Probably yes (battery, starter, minor issues) → Call emergency mobile mechanic
• Probably no (major issues) → Call breakdown service for recovery

Question 4: Is the quote reasonable?

• Yes (within 50% of standard pricing) → Proceed
• No (double or more) → Call alternative, or accept you’re paying desperation tax

Question 5: Do I trust this person?

• Yes (good reviews, professional, clear communication) → Proceed
• No (red flags, bad feeling) → Find alternative even if inconvenient

When to Just Accept Higher Cost

Sometimes you pay more because circumstances demand it:

• You genuinely need car fixed urgently
• It’s 2am on Sunday and only one person will come out
• You’re in difficult location (remote area, limited mobile mechanics)
• The problem needs fixing to get somewhere critical

This is okay. Emergency premiums happen. Just make sure it’s genuinely emergency-level premium (50-100% more), not taking-the-piss level (200-300% more).

When to Wait Even Though It’s Inconvenient

• Quote is obviously exploitative
• Major red flags with mechanic
• Car’s safely at home and you have alternative transport
• “Emergency” is really your poor planning

Missing work/appointments is annoying. Paying £600 for a £180 battery because you panicked is worse.

Step 7: While the Mechanic Works (Protecting Yourself)

They’ve arrived. They’re diagnosing the problem. Here’s how to protect yourself:

Stay Present and Engaged

Do:

• ✅ Stay nearby while they work
• ✅ Ask them to explain what they find
• ✅ Request to see problems where possible
• ✅ Ask questions if you don’t understand
• ✅ Get approval before any additional work

Don’t:

• ❌ Disappear inside and leave them unsupervised (first time using them)
• ❌ Accept vague explanations (“It just needs fixing”)
• ❌ Agree to additional work without understanding why
• ❌ Let them intimidate you with jargon

The Additional Work Conversation

They’ll often find other issues. Sometimes legitimate, sometimes opportunistic.

They say: “Your brake pads are very worn – I should do those too”

You ask: “Can you show me? How worn? Is it dangerous to drive?”

Legitimate response: Shows you pads, explains measurement, distinguishes “needs doing soon” vs “dangerous now”

Dodgy response: “Just trust me, they need doing”, gets defensive, claims everything is “dangerous”

Your decision:

• If genuinely dangerous → Yes, do it
• If “needs doing soon” → Get quote, consider separately
• If feels like upselling → “Just fix the original problem please”

Get Everything In Writing

Before they start work:

• Written quote for what work will cost
• What that price includes
• Any additional fees

After work:

• Itemised invoice
• What work was done
• Parts used (with part numbers)
• Labour hours
• Total cost
• Warranty information
• Their full business details

No invoice = don’t pay. Legitimate businesses provide documentation.

Payment

Safe payment methods:

• ✅ Bank transfer (creates record)
• ✅ Card payment (consumer protection)
• ✅ Cash with proper receipt

Risky:

• ❌ Cash with no receipt
• ❌ Any payment before work completed

Don’t pay until:

• Work is finished
• You’ve checked it (car starts, problem resolved)
• You have invoice

Step 8: After the Emergency (Following Up)

Emergency’s over. Car’s fixed. What now?

Test Everything

Before mechanic leaves:

• Start car multiple times
• Test whatever was fixed (lights, battery, starter)
• Check for warning lights
• If relevant, short test drive

If problem persists immediately: “It’s still doing it – can you check again?”

Don’t let them leave until you’re satisfied car is working.

Keep All Documentation

• Invoice with full details
• Photos of work done (if they provided them)
• Photos of old parts (proof work was done)
• Their business card/contact details
• Bank transfer confirmation

You need this if:

• Work fails and they won’t come back
• You need to claim warranty
• You need to pursue complaint
• Tax purposes if business vehicle

Follow-Up Within 24 Hours

• How’s car running?
• Problem completely resolved?
• Any new issues emerged?

If problems: Contact mechanic immediately. Don’t wait weeks – warranty claims need prompt notification.

Leave Review

If they did good work:

• Leave honest review (Google, Trader Street, Facebook)
• Be specific about what they did
• Mention emergency response time
• Note whether pricing was fair

This helps others in same situation find good emergency help.

If they did bad work or ripped you off:

• Leave honest, factual review
• Describe exactly what happened
• Don’t be emotional or abusive (just facts)
• Note what resolution you attempted

Common Emergency Scenarios (What to Expect)

Let’s walk through real scenarios:

Scenario 1: Dead Battery Monday Morning

7:30am: Car won’t start. Turn key, nothing happens. Lights work fine.

Diagnosis: Battery dead (most common cause)

Your action:

• Call mobile mechanic: “Battery’s dead, car won’t start. Can you jump start and replace battery?”
• Mobile mechanic: “Can come within an hour, £60 call-out, about £120 for battery replacement depending on your car”
• Total time: 90 minutes from call to working car
• Cost: £160-200
• Alternative: Jump start from neighbour, drive to garage, have battery tested/replaced

Outcome: Expensive but gets you mobile quickly

Scenario 2: Broken Down on Motorway

5:30pm: Driving home, car loses power and stops. Pull onto hard shoulder.

Your action:

• Hazards on, exit passenger side
• Everyone behind barrier up embankment
• Call breakdown service (not mobile mechanic – too dangerous for them)
• Wait safely away from vehicle
• Breakdown service arrives, can’t fix on hard shoulder
• Recovery to home (or garage if you prefer)
• Call mobile mechanic next day to fix at home

Cost: Breakdown service (covered if you have membership, £150-250 if not) + repair next day

Outcome: Inconvenient but safe approach

Scenario 3: Warning Light Saturday Evening

8pm Saturday: Engine management light comes on. Car seems to drive fine.

Your action:

• Don’t panic – amber warning lights usually not immediate crisis
• Continue driving carefully if car feels normal
• Monday morning: Call mobile mechanic for diagnostic scan
• Alternative: Continue with weekend plans, get diagnosed Monday

Cost: Diagnostic scan £60-90 + any repair needed

Outcome: Not actually emergency, don’t pay emergency rates

Scenario 4: Won’t Start Before Holiday

Day before holiday: Car won’t start. Click click click noise.

Diagnosis: Starter motor

Your action:

• Call emergency mobile mechanic: “Holiday tomorrow, car won’t start, makes clicking noise”
• Mechanic diagnoses starter motor
• Can fix on-site but needs to source part
• 3 hours from call to fixed
• Emergency premium applied

Cost: £300-400 vs £200-300 standard

Outcome: Pay premium but get holiday saved

When NOT to Use Emergency Mobile Mechanics

Some situations aren’t suitable for mobile mechanics even in emergencies:

Major accident damage: Needs body shop and potentially structural work

Severe engine failure: Needs workshop diagnosis and repair

Transmission problems: Usually need specialist diagnosis and workshop

Broken down in dangerous location: Use breakdown service for safe recovery first

Complex electrical faults: Might need hours of workshop diagnosis

Problems requiring specialist equipment: Wheel alignment, AC work, etc.

Emissions-related failures: MOT failures need proper test and repair

In these cases: Get car recovered to garage, have proper diagnosis, then decide repair route.

Finding Reliable Emergency Mobile Mechanics BEFORE You Need One

Don’t wait for emergency to find someone. Do this now:

1. Search local mobile mechanics who offer emergency service
2. Save 2-3 numbers in phone under “Emergency Mechanic”
3. Check their reviews and credentials
4. Note their coverage area (do they serve your location?)
5. Understand their emergency rates (so you know what’s normal)

When emergency happens, you call pre-vetted mechanic instead of desperately googling.

Use Trader Street to find and vet mobile mechanics in advance. Look for:

• Clear emergency service offerings
• Transparent pricing
• Good reviews
• Proper insurance
• Quick response commitments

Having reliable emergency contact saved = less stress when breakdown happens.

Final Thoughts: Emergencies Bring Out the Best and Worst

Car emergencies reveal character – yours, and the mechanic’s.

Good mechanics understand emergencies:

• Respond quickly
• Charge fair premium (not exploitative)
• Fix problem efficiently
• Don’t upsell unnecessarily
• Want repeat business, not one-time killing

Bad mechanics see emergencies as opportunities:

• Exploit desperation with massive overcharging
• Invent additional “urgent” problems
• Pressure immediate payment
• Do substandard work (you won’t know until they’ve left)
• Disappear if work fails

Your behavior matters too:

• Stay calm enough to make sensible decisions
• Don’t abuse “emergency” when it’s not
• Respect that emergency work deserves premium
• Be fair to mechanic who helps you genuinely

Emergency mobile mechanics who do good work at fair prices during stressful situations deserve your loyalty. When car’s fixed and you’re calm again, book them for regular servicing. Recommend them to others. Leave great review.

They’ve earned it.

And remember: Trader Street connects you with local mobile mechanics, including those offering emergency services, without charging them commission fees that inflate your costs. Check profiles before emergencies happen, so you know who to call when you need help fast.

Stay safe out there.

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FAQ

How quickly should emergency mobile mechanics respond?

Genuine emergency service: 1-3 hours. Anything claiming “15 minutes” is either local to you coincidentally or overselling. Next-day or same-day within 4-6 hours is more realistic for standard “urgent” service.

Is it worth having breakdown cover if I can call mobile mechanics?

Yes. Breakdown cover provides recovery from dangerous locations and national coverage. Mobile mechanics complement breakdown cover – use breakdown for recovery, mobile mechanics for actual repairs. Best of both.

What if emergency mechanic causes more damage?

Document everything (photos before/after), get independent inspection, pursue through their insurance (if they have it) or small claims court. This is why checking insurance before hiring matters.

Can I negotiate emergency pricing?

Limited scope. Fair emergency premium (50-100% more) is reasonable and hard to negotiate. Exploitative pricing (200%+ more) you should reject and find alternative. True emergencies have less negotiating power.

Should I let mobile mechanic take car away to fix?

Generally no, especially not first time using them. Mobile mechanics work on-site – that’s the point. If they can’t fix on-site, get car recovered to proper garage. Exception: established trusted mechanic you’ve used before.

What if they quote one price then charge different amount?

Challenge it immediately. “You quoted £X, this is £Y. Please explain the difference.” If they can’t justify, refuse to pay difference and report to Trading Standards if they insist.

How do I know if problem is genuine emergency or can wait?

Genuine emergency: Safety-critical (brakes, steering), dangerous location, absolute necessity to be mobile today. False emergency: Inconvenient but not dangerous, can use alternative transport, can wait until tomorrow for better price.

What if no mobile mechanics available for emergency?

Breakdown service for recovery, friend for jump-start if battery, taxi/rideshare for immediate transport needs, wait until standard hours (often cheaper and better quality). Not all “emergencies” require emergency rates.

Should I tip emergency mobile mechanics?

Entirely optional. If they’ve gone above and beyond (turned out at 3am, saved your holiday, particularly helpful), £10-20 tip is appreciated but not expected. Emergency premium already compensates them for unsocial hours.