The Complete Guide to Hiring Tradespeople in the UK – Costs, Questions, and What to Expect

Frequently Asked Questions

How many quotes should I get?

For most jobs, three quotes provide a good basis for comparison. For larger projects (extensions, rewiring, etc.), consider getting four or five. The goal isn’t finding the absolute cheapest – it’s understanding what’s reasonable and finding someone you trust.

What if a tradesperson doesn’t want to give a written quote?

This is a significant red flag. Any professional tradesperson should be willing to provide written quotes. Verbal estimates protect no one and lead to disputes. If someone refuses to put pricing in writing, find someone else.

Should I pay a deposit?

For smaller jobs (under £500), deposits aren’t usually necessary. For larger projects, deposits of 10-25% are reasonable to cover material costs. Be wary of requests for larger deposits, and never pay the full amount before work is completed.

How do I know if qualifications are genuine?

Most trade qualifications can be verified online. Gas Safe registration can be checked on the Gas Safe Register website. Electrical certifications can be verified through the relevant competent person scheme. Our guides include specific verification links for each trade.

What should I do if I’m unhappy with the work?

Start with direct communication – many issues result from misunderstandings that can be resolved quickly. Document everything with photos and written communication. If direct resolution fails, our dispute guide outlines next steps including small claims court and trade body complaints.

Are Trader Street tradespeople vetted?

Trader Street is a connection platform, not a verification service. We provide the tools to find tradespeople, but checking qualifications, insurance, and references remains your responsibility. Our guides help you do this effectively.

What’s the difference between Trader Street and other similar platforms?

Other platforms charge tradespeople significant annual fees (typically £500-£1,500+) which get passed on to customers through higher prices. Trader Street charges no commission, meaning tradespeople can offer more competitive rates whilst earning more themselves. Both platforms leave qualification verification to customers.